Your trusted trade gateway for South Sudan.

Customs clearing and freight forwarding at Nimule, Juba and across South Sudan.

4Core services, from clearance to delivery
5Clear stages from documents to release
4Clearance points: Nimule/Elegu, Nadapal, Kaya and Juba
6Days a week open, Monday to Saturday

Services

Clearing and forwarding, handled by one team from the border to your destination.

Customs officer reviewing and stamping clearance documents
01

Customs Clearance & Brokerage

Entries, declarations and statutory documentation for road, air, and river and sea cargo, with duties, taxes and levies paid and accounted for on the client's behalf.

Freight truck moving cargo by road
02

Freight Forwarding

Forwarding of your cargo by road, air, river and sea, coordinated with clearance, from the border to its destination.

Cargo trucks crossing a border checkpoint
03

Duty Payment & Advances

Duties, taxes and levies paid on your behalf, with full accounting. Where agreed in advance, part of the duty and per-truck charges can be advanced and reclaimed after release.

Team reviewing shipment documents and routing
04

Documentation & Advisory

Document preparation and checking, HS classification and valuation advice, and guidance on permits for regulated goods.

How Clearance Works

A clear, five-stage process from document handover to cargo release, so clients know what to expect at every point.

01

Document Submission

Client provides invoice, packing list, certificate of origin and bill of lading or waybill for the shipment.

02

Declaration & Valuation

FrontierGate lodges the customs declaration with SSRA, applying the correct HS code classification and valuation.

03

Duty & Tax Assessment

Applicable duties, VAT and levies are assessed and paid on the client's behalf, with full accounting provided.

04

Inspection

Physical or scanner inspection is coordinated with SSRA at the border point, depot or bonded warehouse.

05

Release & Delivery

Cleared cargo is released and forwarded to its final destination within South Sudan or onward transit.

Documents Required for Clearance

Have these ready before your cargo arrives to avoid delays at the border or port of entry.

  • 1 Commercial invoice, showing value, quantity and description of goods
  • 2 Packing list matching the invoice line items
  • 3 Certificate of origin
  • 4 Bill of lading, waybill or airway bill
  • 5 Import declaration form
  • 6 Importer's Tax Identification Number (TIN)
  • 7 Permits or licenses for restricted or regulated goods, where applicable

Not sure what applies to your cargo?

Documentation requirements vary by cargo type, mode of transport and entry point. Send us your shipment details before it departs and we will confirm exactly what you need, so nothing holds up clearance once it arrives.

Request a Quote

Tell us about your shipment and we will send a clear breakdown of duties, fees and next steps, usually within one business day.

About FrontierGate

A private company limited by shares, registered in the Republic of South Sudan.

FrontierGate team reviewing shipment routing and logistics plans

FrontierGate Co. Ltd. is a private company limited by shares, incorporated under South Sudan's Companies Act, 2012, and headquartered in Juba. It provides licensed customs clearing for road, air, and river and sea cargo, together with freight forwarding, covering customs brokerage, duty payment and documentation, with its clearing station at the Nimule border and its head office in Juba.

FrontierGate holds itself to a simple standard: accurate documentation, transparent duty accounting, and cargo handled the way clients were promised it would be.

At a Glance

Company
FrontierGate Co. Ltd.
Head Office
Juba, Central Equatoria State, South Sudan.
Licensed For
Customs clearing (road, air, river and sea cargo), freight forwarding, duty payment and customs documentation.

Frequently Asked Questions

Common questions before you send us your cargo details.

How long does customs clearance take?+

Timing depends on documentation completeness, cargo type and whether physical inspection is required. Clearance with complete, accurate documents typically moves fastest. Send your documents ahead of arrival so we can flag any gaps before your cargo reaches the border or port.

Do you handle personal effects, or only commercial cargo?+

We handle both. Commercial shipments and personal effects follow different declaration and duty procedures, and we advise on the correct classification for either before clearance begins.

What happens if my documents are incomplete?+

Incomplete documentation is the most common cause of clearance delays. We review what you have as early as possible and tell you exactly what is missing, so it can be resolved before your cargo arrives rather than after.

Which border points and routes do you clear through?+

We operate nationally, covering South Sudan's key entry points and trade corridors, including Nimule/Elegu, Nadapal and Kaya, as well as clearance and forwarding through Juba.

Do you handle NGO or humanitarian cargo?+

Yes. NGO and humanitarian consignments often qualify for different duty treatment and require specific supporting documentation. We handle the declaration and liaison this requires.

How do I get a quote?+

Use the Request a Quote form above with your shipment details, or send them through WhatsApp or phone. We aim to respond within one business day with a clear breakdown of duties, fees and next steps.

Contact Us

Have a general question rather than a shipment to quote? Reach our team directly, or use the Request a Quote form above for pricing on a specific shipment.

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Head Office
Juba, Central Equatoria State, South Sudan
Nimule Station
Opposite Nile Commercial Bank, Nimule border, South Sudan
Phone
+211 92 948 8008
Hours
Monday to Friday 08:00 to 18:00
Saturday 08:00 to 13:00
Sunday closed
Email
info@frontiergateco.com
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Company
FrontierGate Co. Ltd., private company limited by shares